Ought to My Enterprise Be on TikTok? Your Burning Questions Answered


There’s one query we get requested ALL the time: Ought to my enterprise be on TikTok?

The brief reply to this query is “sure.” This weblog put up wouldn’t be very useful if we left it at that although, would it not?

Learn on for a extra nuanced reply, the place we give you a framework for evaluating whether or not TikTok is best for you and supply examples of organizations—from the monetary companies business to native authorities—who’ve discovered devoted audiences on this distinctive platform.

Inquiries to ask your self earlier than becoming a member of TikTok

You’re most likely already managing a number of social media platforms to your model. New ones crop up on a regular basis, so what’s so particular about TikTok? Rather a lot truly, however we’ll get to that later.

First up, check out the questions we put collectively that will help you consider TikTok and resolve whether or not it is best to give it a attempt or give it a move.

1. Is my viewers on the platform?

Do your analysis by signing up for a private TikTok account and lurking round to see who’s utilizing the platform and the way.

Take note of who’s energetic in your business or verticals and examine to see in case your rivals are there. Simply because they’re doesn’t imply you need to be, in fact, but it surely could possibly be an indication that it’s price testing.

You too can discover a ton of knowledge about TikTok customers in Hootsuite’s Digital Report series.

2. Can I present worth to my viewers on TikTok?

When you’ve decided your viewers is on the platform, it is advisable work out should you can provide them one thing they need or want.

TikTok isn’t like different platforms—you gained’t succeed by being overtly sales-forward or corporate-sounding. Take into consideration the content material that works finest on TikTok, then contemplate whether or not it’s one thing you and your group can ship.

3. Is the time and useful resource funding price it?

It doesn’t matter what you’re posting or who’s chargeable for posting it, there’s a value when it comes to time, cash, and different sources.

Whereas TikTok customers favor genuine, low-production content material, there’s nonetheless an funding concerned in executing intelligent and interesting movies.

Think about what sources you’d want to take a position on this new channel and if in case you have the expertise in-house to dedicate to it.

4. Can I do issues on TikTok that I can’t do on my current channels?

TikTok supplies a chance to do one thing new that would delight your viewers. It has popularized short-form vertical movies with a really completely different tone than different platforms.

Is there a chance so that you can do one thing completely different together with your model voice or type? Positively. But additionally ask your self if one thing new could be worthwhile for your corporation.

5. Does TikTok and the alternatives it supplies align with my social media targets?

Your targets are the guts of your social media technique and your social community selections should be in service of them.

You’ll have heard that TikTok is superb for its natural attain. However that’s not all. It’s additionally an amazing channel to help the consideration stage of the customer journey, drive conversions, and construct buyer loyalty. Study extra in a blog post in regards to the TikTok alternative—we’ve laid all of it out for you there.

Do TikTok’s best strengths line up with what you’re making an attempt to attain together with your social media technique?

The TikTok alternative

For social entrepreneurs, TikTok is turning into more and more arduous to disregard. It was the most downloaded app of 2021 with 656 million downloads (over 100 million greater than its closest rival, Instagram), bringing the whole to over 2 billion downloads globally.

Opposite to standard perception, TikTok is not only for Gen Z, that means entrepreneurs can attain different age teams on this platform. Living proof: American TikTok customers aged 35 to 54 have more than tripled 12 months over 12 months.

Another common misconception is that brands don’t belong on TikTok. There’s a huge opportunity for brands and organizations of all shapes and sizes on TikTok. With the launch of in-app shopping, it’s become even more essential to brands looking to connect directly with customers—70% of TikTokers say they’ve found new merchandise and types on the platform that match their life and virtually half of TikTok users say they purchased one thing they noticed within the app.

TikTok isn’t only for client manufacturers, both: 13.9% of B2B decision makers who use social for work analysis say that TikTok influences their buy choices. Whereas it will not be the obvious platform for direct B2B gross sales conversions, TikTok supplies an amazing area to construct model belief and loyalty:

graphic of white and hot pink text on a black background reading "There's a home for every type of business on TikTok"

Sudden organizations which are smashing it on TikTok

To exhibit that manufacturers and organizations of every kind can discover a house on TikTok, we’ve compiled an inventory of TikTok accounts making waves in seemingly sudden locations.

Native authorities

Native government-run organizations like libraries, faculties, hearth departments, parks, and transit suppliers could doubt that TikTok is a platform the place they’ll have an effect, however there are numerous examples of native authorities organizations doing simply that.

Fowlerville District Library, positioned in Livingston County, Michigan, joined TikTok in Could 2021 and has constructed a strong following of 96.6K. That is notable because the village has a inhabitants of solely 2,886 folks!

The library’s account options movies of its affable workers reviewing books, having enjoyable with TikTok tendencies, and selling inclusion and social justice by means of their love of books.

@fowlervillelibrary Reply to @ktempestbradford Right here’s an inventory of queer books with BIPOC characters! 😁 #library #librarytiktok #booktok #lgbt ♬ Life Goes On – Oliver Tree

Sioux Falls Fire Rescue positioned in South Dakota joined TikTok in February 2020 and has gained an unbelievable following of 178.7K with its humorous, genuine movies that characteristic its workers, mascots, and trending audio tracks.

This video alone had 3.4 million views and over 8,000 feedback.

@siouxfallsfirerescueReposting this video but it surely didn’t get the hype it deserved🤷🏽‍♀️♬ original sound – Sioux Falls Fire Rescue

Monetary companies

TikTok movies utilizing the #Finance hashtag have 6.6 billion views so there’s a large viewers for monetary companies on the platform.

Revolut, the digital financial institution that has taken the UK and Europe by storm, has over 6,000 TikTok followers. It responds rapidly to TikTok tendencies and will get tons of engagement. A few of its movies have gained hundreds of thousands of views—the one below was watched 3.9 million occasions!

@revolutapp My cash don’t jiggle jiggle, it folds. 💶 #Revolut #FYP #mymoneydontjiggle #jigglejiggle ♬ Jiggle Jiggle – Duke & Jones & Louis Theroux

Nevertheless it’s not simply digital banks and fintech corporations that discover success on TikTok. Conventional banks are additionally connecting with completely different audiences by means of a spread of various methods.

The Royal Bank of Scotland companions with TikTok influencers to create user-generated content material (UGC) on a spread of money-related subjects together with money-saving ideas for college students, recommendation for purchasing your first house, and methods to keep away from monetary scams.

The financial institution’s content material technique performs rather well, with some movies gaining over 2 million views.

@royal_bank On The Cash | Saving up for a deposit. #onthemoney #firsthome ♬ original sound – Royal Bank of Scotland

Insurance coverage

State Farm supplies all of the proof you want that insurance coverage manufacturers belong on TikTok. The model revived a beloved character—Jake from State Farm—from a well-known 2011 TV advertisement and constructed a house for him on TikTok.

Jake is fast to leap on all the newest TikTok tendencies and is constant in referring again to the unique advert that made him well-known. (e.g., his response when requested what he was carrying, “Uh, khakis”?)

The reimagined character’s 424.5K TikTok followers and unbelievable engagement stats exhibit how even manufacturers from conservative industries like insurance coverage can discover large success on the platform.

@jakefromstatefarm With the title Jake from State Farm, I gotta be the primary character ☺️ Plead your case within the feedback @Boban Marjanovic @TheTraeYoung @Karl-Anthony Cities #NBA #NBAEdits ♬ original sound – Jake from State Farm


Intuit Quickbooks joined TikTok in November 2021 and has already earned 21.8K followers by means of its intelligent technique that includes content material from the small enterprise homeowners who depend on Quickbooks to run their corporations.

@quickbooks Working a small enterprise IRL isn’t all iced lattes and lip balm, however the arduous work pays off. 💪@gabrielfeitosagrooming #newbiznoproblem #smallbusinessowner ♬ original sound – QuickBooks


Sure, even dentists belong on TikTok. The Singing Dentist brings unbelievable humor to his discipline and has gained 217.9K followers consequently.

Along with his dental puns, humorous songs, and dance strikes, the Singing Dentist’s movies often go viral and produce smiles to a whole bunch of 1000’s of individuals on TikTok.

@dentistsinging Some Dental Dance strikes for you,,, you’re welcome!! #dance #dental #foryou #fyp ♬ Believe Me – Navos

get began on TikTok

Hopefully we’ve satisfied you of the worth TikTok can carry to your corporation’s social media technique. Regardless should you’re the most popular new retail model or an area library in a small city, you could find a house on TikTok.

Right here’s how one can get began:

1. Obtain the app and snag your deal with

When you haven’t already, obtain the TikTok app and safe your model’s deal with. Get ideas from our TikTok for business blog about including extra info to your profile and accessing metrics and viewers insights.

2. Write your bio

Write a intelligent bio (take a look at your friends’ bios for inspiration) and add a hyperlink to your web site. Make sure to add a UTM to your link if you wish to observe the visitors TikTok’s sending your method.

3. Get recommendations on TikTok etiquette

For assist understanding how one can navigate TikTok’s difficult-to-define components, get your palms on Hootsuite’s TikTok Culture Guide. Studying it’s like sitting subsequent to a buddy who’ll clarify every part in plain language. We promise it’ll carry you up to the mark very quickly.

4. Watch, hear, study

Observe your pursuits on the platform and watch some content material out of your rivals, adjoining business gamers, and creators to see what they put up and the way they interact with their audiences.

5. Touch upon different manufacturers’ movies

The feedback part of TikTok movies is a good place to discover ways to communicate TikTok. After we launched our model on the platform, we found that proactively commenting on different manufacturers’ posts introduced tons of visitors to our account. Study how Hootsuite grew our following to 11.5k in 10 months.

6. Strive making a fast video

Consider a humorous sketch about your business, attempt a dance transfer, or share a life hack. The movies don’t should be high-quality—65% of TikTok customers agree that professional-looking movies from manufacturers really feel misplaced or odd on TikTok (Advertising Science World Neighborhood and Self-expression Examine 2021).

You’ll see from the examples above that the content material works higher if it’s genuine. Take a look at tips and tricks on our weblog to get began.

7. Join it to your favourite social media administration platform (Hootsuite, in fact!)

That’s proper: TikTok is now on Hootsuite! Get connected and manage TikTok alongside all of your different social media content material.

Schedule your TikToks, get beneficial put up occasions, interact together with your followers, and measure your outcomes—all from one central dashboard.

Try Hootsuite’s TikTok Tools Free

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Develop on TikTok quicker with Hootsuite

Schedule posts, study from analytics, and reply to feedback multi functional place.

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