First take a look at Google Adverts’ enhanced customer support


Google Adverts has began rolling out its paid buyer help service for small companies.

PPC skilled Natasha Kaurra noticed the brand new function on her account for the primary time and determined to supply a sneak preview of what it seems like on X (previously referred to as Twitter).:

First take a look at Google Adverts' enhanced customer support 11

As you possibly can see within the picture above, the enhanced customer service pilot is positioned in a field to the correct of the Google Adverts display screen.

To e book a one-on-one session with a Google Adverts rep, you merely have to click on on the icon and pay a hard and fast payment of $50 per name.

Nevertheless, the brand new instrument remains to be in beta and so will not be but accessible to everybody.

Why we care. Small enterprise homeowners utilizing this system can get specialised recommendation quicker by utilizing this premium service, which has traditionally solely been accessible to Google Adverts’ greatest shoppers.

What’s subsequent? Google will gather suggestions from individuals. In time, Google hopes to roll the service out to extra small- and medium-sized companies. A Google spokesperson stated:

  • “These modifications are a part of a long-term technique that we’ll be constructing on over time, testing, and studying as we go.”

New on Search Engine Land

In regards to the creator

Nicola Agius

Nicola Agius is Paid Media Editor of Search Engine Land after becoming a member of in 2023. She covers paid search, paid social, retail media and extra. Previous to this, she was search engine marketing Director at Jungle Creations (2020-2023), overseeing the corporate’s editorial technique for a number of web sites. She has over 15 years of expertise in journalism and has beforehand labored at OK! Journal (2010-2014), Mail On-line (2014-2015), Mirror (2015-2017), Digital Spy (2017-2018) and The Solar (2018-2020). She additionally beforehand teamed up with search engine marketing company Blue Array to co-author Amazon bestselling e book ‘Mastering In-Home search engine marketing’.

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